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Less Traffic at Customer service
Wise Agents, your AI-powered knowledge base concierge, empowers
personalized customer service 24/7.
What do Wise Agents do?
Let’s check it out together
WISE Knowledge Base
By uploading documents, Wise KB identifies discrepancies and misunderstandings, requesting user clarification.
WISE Customer Experience
Our agents can answer more than 70% of users’ questions and smartly transfer the rest to a human agent.
WISE Learning
Agents continuously learn from users ‘questions, human agents’ answers, and feedback, becoming increasingly accurate and reliable
WISE Analytics
Deep reports with sentiment analysis offer nuanced insights into human emotions and opinions, guiding decisions in various fields.
How it works?
It’s easier than you think!
Upload Your Knowledge Base
Provide the documents, SOPs, procedures, and more that you want the chatbot to reference when answering your customers’ questions.
Connect Your Action APIs
Connect your APIs and specify the actions your agents need to handle in special situations.
Test and Launch Your Agent
Test your agents and launch them with just a few clicks, managing them with a smart version control service.
Why Wise Agents?
Efficiency and Productivity
Wise Agents automates responses to frequently asked questions, freeing up your team to focus on complex issues and build stronger customer relationships.
Proactive Problem Solving
By analyzing customer interactions, Wise Agents uncover emerging trends and pain points. This empowers you to address issues before they escalate, boosting customer loyalty.
Always Learning
Unlike traditional chatbots, Wise Agents continuously learn and improve with every interaction. This ensures your customers receive the most accurate and up-to-date information.
Delightful Customer Experiences
Wise Agents leverage your knowledge base to personalize responses, fostering trust and satisfaction with each interaction.
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